The Situation
A mid-sized engineering firm, BuildSmart Ltd, had great talent but clumsy HR processes:
- Leave requests were sent by email, often missed or misplaced.
- Timesheets were submitted, but HR struggled to connect them with payroll.
- Employee details lived in scattered files, making compliance checks difficult.
AThe HR team spent more time chasing paperwork than supporting employees.
Stage 1: HR as the Employee Hub
BuildSmart adopted Petra HR to centralize everything about their workforce.
- Staff profiles included positions, pay rates, working hours, and leave entitlements.
- Employees submitted leave requests digitally — with built-in approval workflows (stand-in, manager, HR).
- HR could manage different leave types (annual, sick, study, maternity) with proper allocation.
👉 Petra HR gave employees clarity and self-service, while HR gained control and visibility.
Stage 2: Payroll & Compliance Made Easy
The biggest breakthrough came with automated payroll scheduling.
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Payroll could be generated based on approved timesheets, attendance, or position rules.
- HR could ensure staff met required working hours before salaries were finalized.
- Compliance audits became easier — with records of leave approvals, attendance, and pay history in one place.
👉 Petra HR turned payroll from a headache into a predictable, auditable process.
Stage 3: Connecting with the Wider Suite
When used with Timesheets, Projects, and Invoicing, Petra HR became even more powerful:
- HR could ensure only approved timesheet hours flowed into payroll.
- Project managers could see team availability when assigning tasks.
- Finance had visibility into staff costs vs. project billings.
👉 Petra HR wasn't just about compliance — it became a strategic link between people, work, and cost.
The Payoff
BuildSmart HR team reclaimed time to focus on people, not paperwork.
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Employees trusted the system because leave, attendance, and pay were transparent.
- Managers had confidence that payroll reflected real work and approved hours.
- Finance could forecast with confidence.
- Leadership could connect human resource investment directly to project performance and profitability.