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Privacy Policy

Effective Date: September 1, 2025
Last Updated: August 23, 2025

Petra Business Suites (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, mobile applications, and related services (“Services”).

By using Petra Business Suites, you agree to the practices described in this policy. If you do not agree, please discontinue use of our Services.

1. Information We Collect

  • Personal Information: Name, email address, phone number, job title, organization details, and billing information.
  • Account Information: Login credentials, profile details, preferences.
  • Usage Data: App interactions, timesheet logs, HR entries, project activities, device and log data (IP address, browser type, operating system, access times).
  • Location Data: If you enable location services for attendance or device access.
  • Payment Information: Processed securely by third-party payment providers; we do not store card numbers.
  • Communications: Support requests, messages, or correspondence with us.

2. How We Use Your Information

  • Provide, operate, and improve our Services.
  • Manage user accounts, projects, timesheets, HR records, and CRM data.
  • Process payments and issue invoices.
  • Send notifications, updates, and security alerts.
  • Respond to support requests and inquiries.
  • Comply with legal, tax, and regulatory obligations.
  • Detect, prevent, and address fraud, security, or technical issues.

3. Legal Basis for Processing (EU/EEA Users)

If you are located in the EU/EEA, we process your information based on one or more of the following:

  • Contractual necessity – to provide the Services you signed up for.
  • Legitimate interests – to improve our Services, prevent fraud, or secure operations.
  • Legal obligations – to comply with tax, employment, or regulatory laws.
  • Consent – where required (e.g., marketing communications, location data).

4. Sharing of Information

  • Service Providers: Hosting, analytics, customer support, and payment processors.
  • Business Partners: If you choose to integrate with third-party tools (e.g., payroll systems, CRMs).
  • Legal Authorities: When required by law or to protect our rights, users, or the public.
  • Corporate Transactions: In the event of a merger, acquisition, or asset sale.

We never sell your personal data.

5. Data Retention

We keep your information as long as your account is active or as necessary for legitimate business, legal, or regulatory purposes. When no longer needed, data is securely deleted or anonymized.

6. International Data Transfers

Your data may be processed in countries outside your own. When transferring data internationally, we use safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data.
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent at any time (without affecting prior lawful processing).
  • File a complaint with your local data protection authority (e.g., GDPR regulators in the EU).

To exercise these rights, contact us at [Insert Contact Email].

8. Security

We use industry-standard security practices including encryption, access controls, and regular monitoring to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Services are not directed to individuals under 16. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us to delete it.

10. Third-Party Services & Links

Our Services may include links or integrations with third-party services. Their privacy practices are not covered by this policy. We encourage you to review their policies before use.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted here with the updated “Last Updated” date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Petra Business Suites – Acesys Solutions
Email: [email protected]
Phone: +234-916-047-6984